Here at Haus of Sade, we are pleased to offer a satisfaction guarantee for all items purchased & therefore, we DO NOT offer cash refunds.

We do however, allow exchanges within 5 business days of your order purchase in-store or 5 business days from the date that your order is DELIVERED. In order to qualify for an exchange or store-credit, ALL ITEMS MUST BE UNWORN WITH TAGS ATTACHED WITH NO SIGNS OF WEAR OR TEAR.

If for any reason you receive a damaged or incorrect item, please email us within 24 hours of receiving your order so that we can assist you!

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